Privacy Policy
Last updated: January 2026
This Privacy Policy explains how bigbasscrash.co.za collects, uses, and protects your personal information. We operate this site in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and any applicable regulations issued by the Information Regulator of South Africa.
By using this site, you agree to the practices described below. If you don't agree, please stop using the site.
Who We Are
bigbasscrash.co.za is an informational and affiliate website. We provide guides, reviews, and general information about Big Bass Crash by Pragmatic Play. We are not a gambling operator. We don't hold player accounts, process payments, or operate any games. When you click through to a casino or gambling platform, you leave our site and enter a separately operated environment governed by that operator's own terms and policies.
What Information We Collect
Information You Give Us
- Your name and email address if you contact us via a contact form or email
- Any other details you voluntarily include in a message to us
Information Collected Automatically
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited on this site and time spent on each page
- Referring URL (the page you came from before landing here)
- Date and time of your visit
This data is collected through cookies, web analytics tools, and standard server logs. See our Cookie Policy for more detail.
Why We Collect This Information
We collect and process personal information only where we have a lawful basis to do so under POPIA. Our purposes are:
- To respond to enquiries you send us
- To understand how visitors use our site so we can improve content
- To monitor site performance and fix technical issues
- To comply with legal obligations
- To detect and prevent fraudulent or abusive activity
We don't sell your personal information to third parties. We don't use it for unsolicited marketing unless you've explicitly opted in.
Affiliate Links and Third-Party Operators
This site contains affiliate links to licensed gambling operators. If you click one of these links, we may receive a commission. That commercial relationship doesn't affect the information we publish, but you should know it exists.
Once you leave bigbasscrash.co.za, we have no control over how third-party sites handle your data. Before registering with any operator, read their privacy policy carefully. Make sure the operator holds a valid licence from the National Gambling Board (NGB) or a relevant provincial licensing authority before you share any personal or financial information with them.
Sharing Your Information
We may share your information with:
- Analytics providers (such as Google Analytics) to help us understand site traffic
- Hosting and infrastructure providers who process data on our behalf under data processing agreements
- Law enforcement or regulatory authorities if required by law
Any third party we share data with is required to handle it securely and only for the purposes we specify.
Data Retention
We keep personal information only for as long as necessary. Contact form submissions are retained for up to 12 months. Analytics data is retained in accordance with the settings of the relevant analytics platform, typically 14 to 26 months. Server logs are retained for up to 90 days.
Your Rights Under POPIA
As a South African resident, you have the following rights regarding your personal information:
- The right to know what personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information, subject to legal retention requirements
- The right to object to processing in certain circumstances
- The right to lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us at [email protected]. We'll respond within a reasonable time and no later than 30 days.
The Information Regulator can be contacted at: [email protected]
Children
This site is intended for adults aged 18 and over. We don't knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, contact us immediately and we'll delete it.
Security
We take reasonable technical and organisational steps to protect your personal information from unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, but we do our best to protect your data.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page. Continued use of the site after changes are posted means you accept the updated policy.
Contact Us
For any privacy-related questions or requests, email us at [email protected].
